Last Updated: November 22, 2025
This Privacy Policy explains how Edpza.com (hereinafter referred to as "Edpza," "we," or "the Company") collects, uses, stores, and discloses your personal information when you visit or use our website, make purchases, use related features, or otherwise communicate with us (collectively, the "Services").
In this Privacy Policy, "you" or "your" refers to the individual using the Services, including but not limited to website visitors, registered users, customers, or other individuals whose personal information we collect based on this policy.
We reserve the right to change this Privacy Policy at any time without prior notice, and such changes may be made as we deem necessary or as required by law. We will post changes to the Privacy Policy on this page and encourage all website visitors and users to regularly review this Privacy Policy and its "Last Updated" date to stay informed of any changes or updates. Your continued use of this website after the posting of any changes to the Privacy Policy constitutes your acceptance of those changes. Any changes to the Privacy Policy will apply to information collected after the date of the change.
What We Collect
We collect and store personal information that you voluntarily provide to us while using this website, or that is generated as a result of your use of this website (hereinafter referred to as "Personal Information"). Edpza only collects personal information necessary to provide and improve the website services, including but not limited to your name, username or other identifying information, contact information such as email address, phone number, and mailing address, and location information related to your device or network obtained through cookies or similar technologies. When you interact with this website, such as participating in surveys, activities, contests, or promotions (including through our social media channels), or interacting with our official social media accounts (such as liking, commenting, posting content, etc.), relevant information may also be collected and used to improve the service experience.
When using certain features of this website, such as creating an account, purchasing goods, filling out questionnaires, submitting comments, or subscribing to information, we may need to collect corresponding information to complete the service. To protect your payment security, this website will not store your bank account information, payment card numbers, or other complete financial information. Relevant payment data will be processed by third-party payment service providers that comply with applicable laws, regulations, and security standards through encryption. We do not intentionally collect or process any sensitive personal information, including racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, biometric information, or data concerning your sex life or sexual orientation.
In some cases, we may also obtain information about you from third-party sources (such as partners with whom Edpza collaborates on promotional activities) and may combine this information with the information we have already collected. In addition, we may collect non-personal information that does not directly identify you, such as how you interact with the website, browser type, device information, and access logs. We will not attempt to identify you through non-personal information; if such information is combined with personally identifiable information, it will be treated as personal information and protected in accordance with this Privacy Policy.
Purposes for which we use your information
We use the information we collect from you for the following purposes:
Website Registration: You can become a "registered user" of our website by creating an account and accessing a range of exclusive services offered on the website. Providing this information is optional.
Request Management: We will collect personal data to manage and respond to requests regarding Edpza's products and activities.
Purchasing Products: You can purchase Edpza products through our website, both as a registered user and a non-registered user. Registered users do not need to re-enter their personal data for each purchase, while non-registered users need to re-enter the required data for each purchase. In both cases, your personal data needs to be processed.
We will process your personal data to manage orders and payments, fulfill our administrative, legal, and accounting obligations, and contact you regarding your purchases (e.g., order status). Purchasing goods is voluntary, but if you choose to purchase, we must have the personal data necessary to complete the purchase.
Marketing: With your explicit consent, we may process your personal data to send you commercial information, invite you to participate in our promotional activities, attend our events, and register for our newsletters. You can withdraw your consent at any time.
User Profiling: With your explicit consent, we may process your personal data for user profiling, i.e., analyzing or predicting your preferences, potential habits, and consumption choices, so that we can provide you with products, services, promotions, and customized commercial information. You can withdraw your consent at any time.
We may also use first-party and third-party cookies for user profiling. This data processing may require your explicit, optional additional consent. Analysis and Operational Use: The personal data you provide when interacting with Edpza, and information related to this interaction, will be collected into our database and used in a non-personally identifiable form for analysis and improvement of the services we provide, to evaluate the effectiveness of Edpza's activities and initiatives, and for statistical analysis of the database composition. We also use personal and non-personal data to manage and maintain our IT infrastructure, fulfill applicable contractual, legal, and regulatory obligations, and exercise our legal rights.
Any other uses to which you have explicitly consented may be withdrawn at any time.
How We Share Your Personal Data
Your personal data may be disclosed in the following circumstances:
In the course of our business operations, we may share your personal data with our parent company, subsidiaries, and affiliates. We may also share your personal data with Edpza employees and personnel as needed for business purposes, such as processing your orders or payments, customer service, system administration, legal and compliance purposes, and promotion and marketing;
We may share your personal data with third-party service providers. These service providers are authorized by Edpza to process personal data on our behalf and are committed to complying with appropriate contractual or legal confidentiality obligations. These service providers perform certain business functions for us, including marketing, data analytics, and IT and website services. We may provide your personal data to these third-party agents, consultants, and contractors so that they can perform these functions on our behalf;
We may share your personal data with law enforcement and public authorities when we believe in good faith that we are required to do so by applicable law, regulation, legal process, or government request, or when we believe in good faith that it is necessary to take action in emergency situations to protect the personal safety of Edpza users, its website, or the public, to enforce any of our policy terms, or to protect the rights, property, or safety of Edpza, our partners, or customers. This may include assisting in the prevention and investigation of fraud.
In the event of a significant corporate transaction, such as a merger, reorganization, asset sale, or a transaction involving the transfer of some or all of our business assets, or in the unlikely event of bankruptcy, we may share your information with the business entities or individuals involved in the negotiations or transfer.
Where We Process and Protect Your Personal Data
Your personal data will be processed electronically and manually for the purposes for which it was collected, through means including: databases, electronic platforms managed by Edpza or third parties (designated as "data processors"), integrated IT systems of Edpza and the aforementioned third parties, and/or websites owned or used by Edpza.
Your personal data will be processed using methods designed to protect privacy and will only be processed by trained and authorized personnel. Edpza takes appropriate technical and organizational measures to ensure a level of security for data processing that is appropriate to the risks involved.
The personal data you provide will be collected and processed in Hong Kong and may be accessed by Edpza's affiliated companies and/or third-party companies that perform processing activities on behalf of Edpza.
However, no data transmission over the internet can be guaranteed to be absolutely secure. While we strive to protect your data from unauthorized use or disclosure, to the extent permitted by applicable law, Edpza makes no warranties or guarantees regarding the security of the data you provide to us.
How Long Do We Retain Your Personal Data?
Edpza will retain your personal data for as long as necessary to fulfill the purposes for which the data was collected, generally as described below, unless a longer retention period is required or permitted by law.
Website Registration: Personal data provided during website registration will be retained until your registration ends. If your account remains inactive for 36 consecutive months, it will be deleted, unless you have an active subscription service.
Your order data will be retained for as long as necessary to ensure the proper execution of your order and the fulfillment of related administrative, legal, and payment obligations.
Personal data collected with your consent for user profiling and marketing purposes will be retained for no more than 36 months, or such other period as may be prescribed by regulatory authorities. If you do not provide the aforementioned consent, your personal data will be anonymized and used for statistical analysis.
Personal data collected for managing transactions will be retained for the entire duration of the transaction and for a period thereafter to ensure the proper execution of the contract and the fulfillment of related administrative, tax, or other legal obligations.
Data processed for managing and responding to requests regarding our products and activities, and data provided when interacting with Edpza, will be stored for the period necessary to fulfill the request and will be deleted thereafter if there is no further contact, except for administrative requirements (e.g., requests regarding complaints will be stored for a period longer than necessary to resolve the issue to meet administrative requirements). Data collected for the purpose of analyzing and improving products and services will be processed for the period necessary to achieve these purposes; after this period, the data will be anonymized.
Your Rights
Under applicable Hong Kong law, you have certain rights regarding your personal information. Edpza will respond to your legitimate requests within a reasonable timeframe as required by law. You can exercise the following rights by submitting a request:
Right to Information and Access: To know what personal information we collect, process, and share, and to obtain a copy where feasible.
Right to Rectification: To correct or supplement inaccurate or incomplete information.
Right to Erasure: To request the deletion of personal information, subject to legal requirements (excluding information that is legally required to be retained).
Right to Withdraw Consent: To withdraw consent for the processing of personal information based on consent at any time.
Right to Restriction of Processing: To restrict our processing of information in certain circumstances.
Right to Data Portability: To obtain your information in a structured, commonly used format and to transfer it to other service providers.
Right to Object: To object to processing based on legitimate interests or direct marketing.
Right to Complain: To complain to a regulatory authority if you believe that the processing of information is unlawful.
Exercising these rights will not affect your access to equal service or pricing. We are committed to not selling your personal information now or in the future, and we have not sold it in the past 12 months.
Links and Third-Party Content
Our website may contain links to other websites, and other websites may link to our website, including websites of our partners or other third parties, which are not under our control. We provide these links on our website for the convenience of our customers and to allow advertisers (including our partners) to promote their own websites or products, and we do not endorse these websites, companies, or their products or services. Furthermore, when you link to our website from other websites, the originating website may collect your information. We do not review, control, or monitor the practices, information, or materials of any other website, and we are not responsible for any other website's communications, information, content, or materials, or their practices and policies (including, but not limited to, privacy or data collection practices or policies). In addition, any links to these third-party websites may also contain cookies or other tracking devices.
When you leave this website, please be sure to note and read the terms and conditions and privacy policy of each website you visit. You should also independently assess the authenticity of any website that claims to be or appears to be our website (including websites linked through email). The terms of use and privacy policies of these third-party websites apply to their cookies and other tracking devices. We are not responsible for and have no control over such cookies or other tracking devices. You are responsible for understanding and complying with the terms and conditions of any other website.
Children's Privacy
This website is not intended for children under 18 years of age. We do not knowingly solicit or collect personal data from individuals under 18 years of age. We do not sell products to children under 18 years of age. If we discover during data collection that a user is under 18 years of age, we will delete their personal data.
How to contact us
If you have any questions about this website or our privacy policy, please contact us by email at bureau@edpza.com.